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DwellSoul 宅魂

Legal

Terms of Service

Effective date: May 18, 2026. Last updated: May 18, 2026.

These Terms of Service (“Terms”) govern your access to and use of the DwellSoul website at dwellsoul.com, any mobile or web experience we make available, and any related products, reports, content, features, or services that link to these Terms (collectively, the “Service”). The Service is provided by DwellSoul, LLC, a Washington limited liability company (“DwellSoul,” “we,” “us,” or “our”).

By accessing or using the Service, creating an account, purchasing a report or subscription, clicking to accept these Terms, or otherwise indicating acceptance, you agree to these Terms. If you do not agree, do not use the Service.

The Service is operated from the United States and is intended for users in jurisdictions where it may be lawfully offered. By using the Service, you represent that you are at least 18 years old, that you have legal capacity to agree to these Terms, and that you are not prohibited from using the Service under applicable law.

We do not represent that the Service, any report, any subscription, any payment method, or any Partner introduction is available or appropriate in every jurisdiction. We may limit access to the Service or specific features based on geography, legal requirements, licensing restrictions, payment availability, business considerations, or compliance concerns.

1. What the Service is — and what it is not

1.1 What DwellSoul provides

DwellSoul is a software and informational platform that applies selected principles from multiple geomantic and home-reading traditions, including Chinese Feng Shui, Korean Pungsu, Vietnamese Phong Thủy, and any additional traditions we may add over time. The Service may generate informational home readings, numeric scores (each a “Spirit Score”), written observations, tradition-based notes, suggested classical remedies, educational explanations, shareable images, reports, and related content.

The Service may use information you provide, publicly available information, map data, elevation data, geospatial data, third-party data, and automated or algorithmic tools to generate readings and related content.

1.2 Informational and educational use only

The Service is provided for informational, educational, cultural, and personal decision-support purposes only. It is not a substitute for judgment from qualified professionals or practitioners.

The Service does not provide, and should not be relied on as, any of the following:

  • Real estate brokerage, agency, valuation, appraisal, or transaction advice
  • Mortgage, lending, credit, financial, investment, tax, or legal advice
  • Home inspection, engineering, architectural, construction, code-compliance, safety, environmental, or design advice
  • Medical, psychological, religious, spiritual, or life-planning advice
  • A definitive or authoritative interpretation of any tradition
  • A prediction, promise, or guarantee of fortune, misfortune, wealth, health, safety, resale value, loan approval, transaction outcome, or any future event

Practitioners within each tradition may interpret the same home or surroundings differently. You should consult your own qualified professionals, licensed advisors, inspectors, contractors, real estate professionals, financing professionals, and tradition practitioners before making decisions about a property, transaction, renovation, loan, or other important matter.

1.3 No guarantees

We do not guarantee the accuracy, completeness, usefulness, cultural correctness, effectiveness, or suitability of any Spirit Score, reading, observation, report, remedy, recommendation, or other Service output. You use and rely on the Service at your own discretion and risk.

2. Eligibility and accounts

2.1 Age requirements

You must be at least 18 years old to create an account, purchase a paid plan, submit personal information, or use features requiring registration. The Service is not directed to children under 13, and children under 13 may not use the Service or submit personal information.

2.2 Account information

When you create an account, you agree to provide accurate, current, and complete information, including your name and a valid email address. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must promptly notify us if you believe your account has been accessed without authorization.

2.3 One account per user

Unless we expressly authorize otherwise, each person may maintain only one active account. You may not share your credentials, sell or transfer your account, or allow another person to use your account.

2.4 Account suspension or termination

We may suspend, restrict, or terminate your account or access to the Service if we reasonably believe that you have violated these Terms, misused the Service, created risk for DwellSoul or others, attempted to interfere with the Service, or engaged in conduct that may be unlawful, harmful, or inconsistent with the purpose of the Service.

2.5 International users

DwellSoul is operated from the United States. If you access or use the Service from outside the United States, you understand that your information may be collected, processed, stored, and transferred in the United States and other jurisdictions where DwellSoul and its service providers operate. Those jurisdictions may have data protection laws different from those in your location.

You are responsible for determining whether your use of the Service is lawful in your jurisdiction. DwellSoul may limit the availability of the Service, subscriptions, payment methods, reports, Partner introductions, or specific features in certain countries, regions, or jurisdictions at any time.

Unless we expressly state otherwise, Partner introductions for real estate, lending, financing, settlement, contractor, design, or other professional services may be limited by geography, licensing, service area, local law, and Partner availability.

3. Permitted use and restrictions

3.1 Personal use

Unless you are using a plan that expressly allows professional or client-facing use, you may use the Service only for personal, non-commercial purposes, such as learning about your own home, evaluating your own property preferences, saving your own reports, and sharing results through features we provide.

3.2 Real Estate Pro and approved professional use

If you subscribe to the Real Estate Pro plan or another plan that expressly permits professional use, you may use the Service to generate and share reports with your own clients or prospective clients in the ordinary course of your licensed real estate, home-service, design, or consulting practice, subject to these Terms and the limits of your plan.

Professional use does not make DwellSoul your broker, agent, employee, contractor, co-broker, joint venturer, lender, advisor, or professional supervisor. You remain solely responsible for your professional conduct, licensing compliance, advertising, disclosures, client communications, agency duties, fair housing obligations, MLS or platform rules, and any advice or representation you provide to your clients.

You may not use the Service to provide real estate valuation, appraisal, lending, underwriting, home inspection, construction, engineering, legal, tax, or other regulated advice unless you are independently licensed and legally authorized to provide that advice, and even then, the Service output itself remains informational only.

3.3 Client-facing reports and disclaimers

If you share DwellSoul reports or outputs with clients, prospects, customers, or the public, you must not remove, obscure, or contradict DwellSoul’s disclaimers or attribution. You must not represent that DwellSoul has inspected the property, appraised the property, evaluated transaction terms, guaranteed a result, endorsed your services, or provided professional advice to your client.

3.4 Prohibited conduct

You agree not to:

  • Use the Service for any unlawful, misleading, discriminatory, harmful, abusive, or fraudulent purpose
  • Use the Service for appraisal, lending, underwriting, credit, insurance, fair-housing screening, tenant screening, employment, or other regulated decision-making
  • Resell, sublicense, white-label, or commercially exploit the Service or reports except as expressly allowed by your plan
  • Reverse engineer, decompile, disassemble, model, copy, extract, or attempt to discover our scoring rules, prompts, templates, data structure, algorithms, software code, or underlying logic
  • Scrape, crawl, index, harvest, or use bots, scripts, automation, or bulk tools to access the Service without our prior written permission
  • Submit false, misleading, infringing, unlawful, or unauthorized information
  • Upload malware, viruses, malicious code, or content that may damage, interfere with, or overburden the Service
  • Interfere with security features, rate limits, access controls, authentication, or system integrity
  • Access or attempt to access another user’s account or data
  • Use the Service to harass, defame, threaten, impersonate, or harm any person
  • Remove proprietary notices, disclaimers, attribution, or legal notices from Service outputs
  • Use the Service to train, benchmark, or improve a competing product or model without our prior written consent

4. User content, data, and privacy

4.1 Information you submit

You may submit addresses, property information, photos, floor plans, home details, intake answers, names, contact information, preferences, notes, and other content or information through the Service (“User Content”). You retain ownership of your User Content.

4.2 License to DwellSoul

You grant DwellSoul a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, analyze, display, transmit, modify, and use your User Content as reasonably necessary to provide, operate, secure, support, personalize, and improve the Service, develop new features, prevent misuse, comply with law, and enforce these Terms.

This license is subject to our Privacy Policy, including any stricter protections, limitations, deletion rights, retention rules, or consent requirements that apply to personal information, birth date, birth time, birth location, or other sensitive intake information.

We may use information derived from User Content in aggregated, anonymized, or de-identified form for analytics, product development, research, quality improvement, and business purposes only as permitted by our Privacy Policy and applicable law. We will not attempt to re-identify de-identified information except as necessary to test or maintain de-identification safeguards, comply with law, or investigate misuse.

4.3 Your responsibility for submitted content

You represent that you have the rights and permissions needed to submit User Content and allow DwellSoul to use it as described in these Terms and our Privacy Policy. You are responsible for ensuring that any property photos, floor plans, third-party information, or client information you submit is submitted lawfully and with any required consent.

4.4 Privacy Policy

Our collection, use, sharing, and protection of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. If there is a conflict between these Terms and the Privacy Policy regarding personal information, the Privacy Policy governs to the extent of that conflict.

4.5 Sharing features

The Service may allow you to share reports, images, or content through third-party platforms or tools, such as WeChat, LinkedIn, native device sharing, image downloads, email, or social media. You decide what to share and where to share it. Third-party platforms have their own terms and privacy practices, and DwellSoul does not control them.

5. Partner introductions

DwellSoul may offer to introduce you to independent third-party professionals, including real estate agents, financing professionals, tradition consultants, designers, contractors, and other home-service providers (each, a “Partner”).

Partner introductions are governed by our separate Partner Introduction Disclosure, which you must review and acknowledge before requesting an introduction. Partners are independent third parties. They are not employed, controlled, supervised, or guaranteed by DwellSoul.

For real estate agents, real estate brokers, lenders, mortgage brokers, loan originators, title or escrow providers, appraisers, inspectors, insurance professionals, and other real estate, financing, or settlement-related Partners, DwellSoul does not receive real estate commissions, loan proceeds, origination fees, settlement-service fees, or other transaction-based compensation from your dealings with the Partner.

For optional non-real-estate and non-lending services, such as tradition consulting, design, staging, landscaping, contracting, remodeling, repair, or other home-related services, DwellSoul may receive a platform, listing, booking, administrative, marketing, or service fee, including a flat fee or a percentage of the provider’s fee for that optional non-real-estate and non-lending service, as described in the Partner Introduction Disclosure.

Any relationship, service, advice, fee, contract, transaction, dispute, or outcome involving a Partner is solely between you and that Partner. DwellSoul is not a party to your relationship or transaction with any Partner and is not responsible for any Partner’s acts, omissions, advice, fees, services, work quality, licensing, compliance, or results.

6. Paid plans, subscriptions, and billing

6.1 Plans

DwellSoul may offer a free tier and paid plans, including Single Report, My Home, Family Office, Real Estate Pro, or other plans shown on our pricing page. Plan features, limits, usage rights, and pricing are described on the applicable pricing, checkout, or order page and may change over time.

6.2 Current launch pricing

As of the Effective Date, launch pricing is:

  • Free: $0 per month / $0 per year
  • Single Report: $8.88 one-time charge (not a monthly or yearly subscription)
  • My Home: $12.88 per month or $128.88 per year
  • Family Office: $26.88 per month or $268.88 per year
  • Real Estate Pro: $68.88 per month or $688.88 per year

The Single Report plan is a one-time purchase for one home report and is not a subscription. Monthly and yearly paid subscription plans automatically renew at the selected billing interval unless canceled before renewal.

Yearly pricing may reflect a discount compared to paying monthly over a full year. Any discount statement, including “save 17%,” is based on the then-current monthly price multiplied by 12 and compared against the then-current yearly price.

All prices are in U.S. dollars and are exclusive of applicable taxes unless otherwise stated. Payments are processed by Stripe or another payment processor we identify at checkout. Payment processors have their own terms and privacy practices.

6.3 Automatic renewal, checkout disclosure, and payment authorization

Paid subscription plans automatically renew at the end of each selected billing period, whether monthly or yearly, unless canceled before renewal.

Before you complete a subscription purchase, the checkout page will clearly and conspicuously disclose the material subscription terms, including the plan selected, price, billing interval, automatic-renewal terms, cancellation method, and refund policy. By clicking the purchase, subscribe, or payment button, you authorize DwellSoul and our payment processor to charge your selected payment method for the initial subscription term and each renewal term, plus applicable taxes, unless you cancel before renewal.

The Single Report plan is a one-time purchase and does not automatically renew.

6.4 No free trial

We do not offer a free trial unless expressly stated in writing. Our free tier allows you to evaluate the Service before purchasing a paid report or plan.

6.5 Cancellation

You may cancel a paid subscription at any time through your account settings, Stripe’s Customer Portal, or any other cancellation method we make available. For subscriptions purchased online, we will provide an online cancellation method. Cancellation takes effect at the end of your then-current monthly or yearly billing period, as applicable, and you will continue to have paid access until that date unless we state otherwise.

Canceling a subscription does not automatically delete your account. You may separately delete your account if that feature is available or by contacting us.

6.6 No refunds except where required or stated

All payments are final and non-refundable, except as required by applicable law or as expressly stated in these Terms.

We do not provide partial-period, pro-rated, or unused-time refunds for subscriptions canceled during a billing period, including annual subscriptions canceled mid-term. The Single Report charge is also final and non-refundable once purchased, except for genuine billing errors or rights that cannot be waived by law.

If you believe you were charged in error, such as a duplicate charge or unauthorized charge, contact us at billing@dwellsoul.com and we will review the issue. Correcting a genuine billing error is not a discretionary refund.

Nothing in these Terms limits any non-waivable refund, cancellation, chargeback, or consumer protection rights you may have under applicable law.

6.7 Price changes

We may change plan features or prices from time to time. For existing paid subscriptions, we will provide at least 30 days’ advance notice of a material price increase by email or through the Service. Price changes apply to your next renewal term after the notice period. You may cancel before the new price takes effect.

6.8 Failed payments

If your payment method fails, we or our payment processor may retry the charge. If payment remains unsuccessful, we may suspend, downgrade, restrict, or terminate your paid access. You are responsible for maintaining a valid payment method.

6.9 Taxes

You are responsible for any applicable taxes, duties, or governmental charges associated with your purchase, except taxes based on DwellSoul’s income.

7. Intellectual property

7.1 DwellSoul content and technology

The Service, including the DwellSoul name, logo, branding, Spirit Score concept, scoring structure, report formats, written readings, templates, classical term mappings, visual designs, educational content, software, user interface, databases, workflows, and other content or technology, is owned by DwellSoul or our licensors and is protected by copyright, trademark, trade secret, and other laws.

7.2 Limited license to you

Subject to these Terms and your plan limits, DwellSoul grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for the purposes permitted by these Terms. We reserve all rights not expressly granted.

7.3 Classical traditions and cultural heritage

DwellSoul does not claim ownership of Chinese Feng Shui, Korean Pungsu, Vietnamese Phong Thủy, or any other traditional knowledge system, classical text, cultural tradition, or shared cultural heritage. DwellSoul’s protected rights are limited to our original software, selections, scoring implementations, rule encodings, explanations, report formats, wording, design, and presentation.

7.4 Feedback

If you provide suggestions, ideas, requests, improvements, or feedback about the Service, you grant DwellSoul a perpetual, worldwide, irrevocable, royalty-free license to use, modify, commercialize, and incorporate that feedback without restriction or compensation to you.

7.5 Copyright complaints

If you believe content on the Service infringes your copyright, contact us at legal@dwellsoul.com with sufficient information to identify the allegedly infringing material and your ownership claim. We may remove or restrict access to content in appropriate circumstances.

8. Third-party services and data

The Service may rely on or link to third-party websites, platforms, tools, payment processors, data sources, maps, open datasets, hosting providers, analytics tools, and sharing destinations. Examples may include Stripe, OpenStreetMap, public elevation datasets, LinkedIn, WeChat, and device-level sharing tools.

DwellSoul does not control third-party services or data and is not responsible for their content, accuracy, availability, security, privacy practices, terms, or performance. Your use of third-party services may be governed by their own terms and policies.

9. Disclaimers

9.1 Service provided as is

To the maximum extent permitted by law, the Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, statutory, or otherwise.

DwellSoul disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, quiet enjoyment, and any warranties arising from course of dealing, usage, or trade practice.

9.2 No professional advice

DwellSoul is a software and informational platform. We are not acting as your real estate broker, agent, lender, mortgage broker, loan originator, appraiser, inspector, contractor, architect, engineer, designer, attorney, accountant, tax advisor, financial advisor, medical provider, or other professional advisor. The Service does not provide professional advice of any kind.

9.3 No property-condition, transaction, or financing assurance

DwellSoul does not inspect properties, verify property conditions, evaluate title, determine market value, assess structural or environmental risk, review permits, determine legal compliance, evaluate neighborhood safety, evaluate loan eligibility, or advise on offer terms or transaction strategy. A reading or Spirit Score should not be used as a substitute for inspections, appraisals, disclosures, surveys, contractor evaluations, professional consultations, or due diligence.

9.4 Third-party and public data

Readings may rely on public records, public maps, third-party data, user-submitted information, and automated tools. Such information may be incomplete, inaccurate, outdated, unavailable, or incorrectly interpreted. We do not guarantee that property boundaries, directions, elevation, surroundings, roads, water features, landforms, addresses, or other data are accurate or current.

9.5 Outcomes and traditional remedies

We make no representation that any reading, remedy, arrangement, color, direction, placement, design change, or tradition-based suggestion will produce any specific result or prevent any negative result. Traditional geomantic practices are not scientifically validated, and interpretations vary across lineages and practitioners.

9.6 Availability and errors

We do not guarantee that the Service will be uninterrupted, secure, error-free, or available at any particular time or location. We may change, suspend, or discontinue features at any time.

10. Limitation of liability

To the maximum extent permitted by law:

10.1 Excluded damages

DwellSoul and its officers, members, managers, employees, contractors, agents, service providers, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, including lost profits, lost revenue, lost data, loss of goodwill, business interruption, property-related losses, transaction losses, financing losses, or costs of substitute services, arising out of or related to the Service or these Terms, even if advised of the possibility of such damages.

10.2 Liability cap

DwellSoul’s total cumulative liability for all claims arising out of or related to the Service or these Terms will not exceed the greater of: (a) $100 USD; or (b) the amount you paid DwellSoul for the Service in the 12 months before the event giving rise to the claim.

10.3 Non-waivable rights

Some jurisdictions do not allow certain exclusions or limitations of liability. In those jurisdictions, the above limitations apply only to the maximum extent permitted by law. Nothing in these Terms limits liability that cannot be limited under applicable law.

10.4 Basis of the bargain

You acknowledge that these limitations are an essential part of the bargain between you and DwellSoul and that DwellSoul would not provide the Service without these limitations.

11. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless DwellSoul and its officers, members, managers, employees, contractors, agents, service providers, and licensors from and against any claims, demands, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of law or the rights of another person
  • User Content you submit, share, publish, or distribute
  • Your professional, client-facing, or commercial use of the Service
  • Any claim by your client, customer, prospect, or other third party based on your use, interpretation, sharing, modification, or presentation of DwellSoul outputs

We reserve the right to control the defense of any matter subject to indemnification, and you agree to cooperate with our defense. You may not settle any claim in a way that imposes obligations or admissions on DwellSoul without our prior written consent.

12. Dispute resolution, venue, arbitration, and class action waiver

Please read this section carefully. It affects your legal rights.

12.1 Informal resolution first

Before filing a formal claim, you agree to contact us at legal@dwellsoul.com and attempt to resolve the dispute informally. Your notice should include your name, account email, a description of the dispute, and the relief you seek. We will attempt to respond within 30 days. Either party may begin a court or arbitration proceeding if the dispute is not resolved within 60 days after notice is sent.

12.2 Consumer disputes

For users who use the Service primarily for personal, family, or household purposes, disputes are not subject to mandatory arbitration under these Terms. Either party may bring an individual claim in small claims court if the claim qualifies.

To the extent permitted by applicable law, any small claims case or other court proceeding involving DwellSoul shall be filed in King County, Washington. However, nothing in these Terms limits any venue, jurisdiction, small-claims, or consumer-protection rights that cannot be waived under applicable law.

12.3 Business and professional-user arbitration

For disputes arising from a Real Estate Pro plan or another business, professional, or commercial use of the Service, either party may require the dispute to be resolved by binding arbitration under the Washington Uniform Arbitration Act, Chapter 7.04A RCW, unless the dispute qualifies for small claims court or falls within an exception below.

The seat and venue of the arbitration shall be King County, Washington, unless the parties agree otherwise in writing or applicable law requires otherwise. The arbitration may be conducted by video, telephone, documents-only submission, or in person, as determined by the arbitrator.

Unless the parties agree otherwise, the arbitration will be conducted by one neutral arbitrator selected by mutual agreement. If the parties cannot agree on an arbitrator, either party may ask a court of competent jurisdiction in King County, Washington to appoint one.

For business and professional-user arbitration, the parties will share arbitrator fees and arbitration-provider fees equally, unless the applicable rules, the arbitrator, or applicable law requires otherwise.

12.4 Attorneys’ fees, expert fees, and costs

Each party is responsible for its own attorneys’ fees, expert witness fees, consultant fees, travel costs, and other costs incurred to present its case, except to the extent otherwise required by applicable law, awarded by the court or arbitrator under a law that authorizes fee-shifting, or expressly provided in a written agreement between the parties. Nothing in these Terms limits any right to recover attorneys’ fees or costs that cannot be waived under applicable law.

12.5 Small claims court

Either party may bring an individual claim in small claims court if the claim qualifies. To the extent permitted by applicable law, small claims involving DwellSoul shall be filed in King County District Court, Washington. Small claims court is not subject to any arbitration requirement in these Terms.

12.6 Individual proceedings for business and professional-user disputes

For disputes subject to arbitration under Section 12.3, you and DwellSoul agree that arbitration will be conducted only on an individual basis and not on a class, collective, consolidated, private attorney general, or representative basis, except to the extent such waiver is prohibited by applicable law. The arbitrator may not consolidate claims of more than one person or preside over any class, collective, consolidated, private attorney general, or representative proceeding, except to the extent required by applicable law.

For consumer disputes not subject to mandatory arbitration under these Terms, any class, collective, consolidated, private attorney general, or representative waiver applies only to the extent permitted by applicable law.

12.7 Jury trial waiver

To the maximum extent permitted by law, you and DwellSoul waive any right to a jury trial for claims that proceed in court.

12.8 Exceptions

Nothing in this Section 12 prevents either party from seeking temporary, preliminary, or permanent injunctive relief to protect intellectual property, confidential information, security, unauthorized access, or misuse of the Service. Nothing in this Section 12 limits claims or remedies that cannot be waived or restricted under applicable law.

12.9 Governing law and venue

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-laws principles. For claims not brought in small claims court and not subject to business or professional-user arbitration, the exclusive jurisdiction and venue will be the state and federal courts located in King County, Washington, unless applicable law requires otherwise.

12.10 Severability of dispute-resolution provisions

If any part of this Section 12 is found invalid or unenforceable, the remaining parts will remain in effect, except that if the class or representative action waiver is found unenforceable as to a particular claim or request for relief, that claim or request for relief may proceed in court only to the extent required by law.

13. Changes to the Service and these Terms

13.1 Changes to the Service

We may update, modify, suspend, discontinue, or limit the Service or any feature at any time, including reports, scoring, traditions, data sources, pricing, plan limits, or availability. We are not required to maintain any feature indefinitely.

13.2 Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date and provide notice by email, through the Service, or by other reasonable means. For material changes affecting existing paid subscriptions, we will provide at least 30 days’ advance notice when reasonably practicable.

Updated Terms will apply prospectively beginning on the effective date stated in the notice or posted Terms. Your continued use of the Service after updated Terms take effect constitutes acceptance. If you do not agree to updated Terms, you must stop using the Service and may cancel your subscription.

14. Termination

14.1 By you

You may stop using the Service at any time. You may delete your account through account settings if available or by contacting us, subject to our legal, security, billing, backup, and legitimate business retention practices described in our Privacy Policy.

14.2 By DwellSoul

We may suspend, restrict, or terminate your access to the Service with or without notice if we reasonably believe you violated these Terms, created risk or possible legal exposure for DwellSoul or others, or used the Service in a way that is unlawful, harmful, or inconsistent with the Service’s purpose.

14.3 Effect of termination

Upon termination, your right to access and use the Service ends immediately. We may delete or restrict access to your account and related data, subject to our Privacy Policy and applicable law. If we terminate your account for violation of these Terms, no refund will be provided except where required by law.

14.4 Survival

Any provisions that by their nature should survive termination will survive, including provisions relating to intellectual property, User Content licenses, payment obligations, disclaimers, limitation of liability, indemnification, dispute resolution, and miscellaneous terms.

15. Miscellaneous

15.1 Entire agreement

These Terms, together with the Privacy Policy, Partner Introduction Disclosure, plan terms, order terms, and other policies or disclosures incorporated by reference, constitute the entire agreement between you and DwellSoul regarding the Service.

15.2 Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid or unenforceable provision will be enforced to the maximum extent permitted by law.

15.3 No waiver

Our failure to enforce a provision is not a waiver of our right to enforce that provision later.

15.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, financing, reorganization, sale of assets, or by operation of law.

15.5 Electronic communications

By using the Service, you consent to receive communications from us electronically, including account messages, service notices, billing notices, policy updates, and legal notices. Electronic communications satisfy any legal requirement that communications be in writing.

15.6 Language; English Version Controls

These Terms and any related policies, disclosures, notices, or agreements may be provided in English and in other languages. Any non-English version is provided for convenience only. To the extent permitted by applicable law, the English version will control if there is any conflict, inconsistency, ambiguity, or difference in interpretation between the English version and any translated version.

Nothing in this section limits any rights you may have under applicable law, including any non-waivable right to receive information in a particular language or format.

15.7 Force majeure

We are not liable for any failure or delay caused by events beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, pandemics, epidemics, power outages, internet failures, cloud provider failures, payment processor failures, third-party service failures, governmental actions, or other events beyond our reasonable control.

15.8 Contact

DwellSoul, LLC
Washington, United States
Email: hello@dwellsoul.com

For general or account-related requests, please contact us at the email address above. If applicable law requires a specific mailing address, local representative, or additional regional contact, we will provide that information as required.

15.9 Legal notices

Legal notices to DwellSoul may be sent to legal@dwellsoul.com. DwellSoul may provide an additional mailing address or service-of-process information where required by applicable law.

Terms of Service · Version 2.0

Last updated: May 18, 2026